How to Achieve Airbnb superhost status
WRITTEN BY KELLEN HANCOCK
Read Time: 2 minutes
Are you ready to elevate your hosting experience to new heights? At Outlier Estates, we’re passionate about setting the standard for excellence in hospitality, and we’re here to guide you on the journey to becoming an Airbnb Superhost.
The Airbnb Superhost badge isn’t just a mark of distinction; it’s a symbol of your dedication to providing unforgettable experiences for your guests. Let’s explore the requirements and tips that can help you earn this coveted status.
How It Works
Becoming an Airbnb Superhost is a milestone achievement that’s assessed quarterly. Airbnb reviews your hosting performance over the previous 12 months across all listings under your account. You don’t need to have hosted for the entire 12 months to qualify, but your performance during the assessment periods is crucial in determining your eligibility.
The assessment periods begin on:
January 1st
April 1st
July 1st
October 1st
If you meet the program's criteria by the end of any assessment period, you'll automatically be awarded the prestigious Superhost title—no application necessary. Airbnb will notify you of your new status at the conclusion of each assessment period. While it might take up to a week for the Superhost badge to appear on your listings, your efforts will be immediately recognized by potential guests and other hosts.
Requirements
To earn Superhost status, you must meet the following criteria:
Completed Trips and Reservations: You need to have completed at least 10 trips or 3 reservations totaling a minimum of 100 nights. This ensures that you have sufficient experience hosting guests.
High Response Rate: Communication is key in hospitality. Maintain a response rate of 90% or higher to demonstrate your attentiveness and readiness to assist guests.
Low Cancellation Rate: Aim to keep your cancellation rate below 1%. Exceptions are allowed under Airbnb's Extenuating Circumstances policy, which covers unforeseen events beyond your control.
Overall Rating: Guest feedback plays a significant role. Strive to maintain an overall rating of 4.8 or higher. Every review counts towards your Superhost status, whether it's submitted by you, your guest, or after the 14-day review window closes—whichever comes first.
Tips for Success
Achieving Superhost status requires consistency, dedication, and a focus on delivering exceptional guest experiences. Here are some tips to help you succeed:
Consistency is Key: Superhost status isn’t attained overnight. Consistently host guests, communicate effectively, and provide exceptional experiences to build a strong reputation.
Prompt Communication: Respond quickly to guest inquiries and messages. Even if you don’t have an immediate answer, acknowledging their query shows that you’re attentive and care about their experience.
Attention to Detail: Pay attention to the small details that enhance your guests' stay, from cleanliness to the quality of amenities you provide.
Flexible Cancellation Policy: Consider adopting a flexible cancellation policy to attract more bookings while maintaining a low cancellation rate.
Personal Touch: Add a personal touch to your interactions with guests. A handwritten note, personalized recommendations, or a warm welcome message can make a lasting impression.
Continuous Improvement: Use guest feedback to identify areas for improvement. Continuously refine your hosting skills and the quality of your property to exceed guest expectations.
Becoming a Superhost isn’t just about meeting Airbnb’s requirements—it’s about committing to a higher standard of hospitality. At Outlier Estates, we’re here to support you on this journey, and we believe that with the right approach, you can achieve the Superhost status you’ve been striving for.
Ready to take your hosting to the next level? Let’s make it happen together!
